FAQ

When will my order ship?

Processing generally takes 1–2 business days after payment authorization, followed by an estimated 4–6 business days in transit.

Can I make a return or exchange?

Yes. New, unused items may be requested for return or exchange within 30 calendar days after delivery. Defective or incorrect items can also be reported. See the Refund Policy for the complete process.

How do I get help?

Visit Contact Us for order, delivery, product, or privacy support.

For an approved refund, we process or initiate the original-method refund within 10 days. Your bank, card issuer, or payment provider may require additional time to post the funds.